Responsible Gaming

Gaming Should Be Entertainment

At Star Casino Online, we believe that gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. Set a budget you can afford to lose and stick to it. Remember that the house always has an edge, and outcomes are determined by chance.

Age Verification

You must be at least 18 years of age (or the legal gambling age in your jurisdiction in Australia) to use Star Casino Online. We take age verification seriously to protect young people from the harms of gambling.

If you are under the legal age, please do not proceed. Parents and guardians concerned about a young person's gambling should seek support from relevant authorities.

Warning Signs of Problem Gambling

Do you recognise any of these warning signs in yourself or someone you know?

• Chasing losses by gambling with more money to win back what you've lost
• Lying to family or friends about the amount of time or money spent gambling
• Neglecting work, school, family, or relationships due to gambling
• Gambling with money needed for essential expenses (bills, rent, food)
• Feeling anxious, irritable, or restless when not gambling
• Needing to gamble with increasing amounts of money to feel excitement
• Failed attempts to reduce or stop gambling
• Using gambling to escape problems or negative emotions
• Borrowing money or going into debt to finance gambling
• Experiencing physical symptoms like sleep problems or stress-related illness

If you recognise any of these signs, please reach out for help. Problem gambling is treatable, and support is available.

Self-Help Tools & Responsible Gaming Features

Star Casino Online provides several tools to help you maintain control over your gambling:

• Deposit Limits: Set a daily, weekly, or monthly limit on the amount you can deposit
• Loss Limits: Set a maximum amount you're willing to lose in a specified period
• Reality Checks: Receive periodic reminders during play sessions about how long you've been gambling and how much you've wagered
• Self-Exclusion: Temporarily or permanently exclude yourself from your account and all Star Casino Online services
• Cooling-Off Periods: Request a break from gambling for a set period
• Account Closure: Permanently close your account if you decide to stop gambling

Use these tools to maintain control and gamble responsibly.

Support Organisations & Help Services

If you're struggling with gambling, professional support is available. Here are organisations that can help:

Australia

• Gambling Help Online – Free, confidential counselling and support for problem gambling
  www.gamblinghelponline.org.au
  Phone: 1800 858 858 (toll-free, 24/7)

United Kingdom

• GamCare – Free counselling and support for problem gambling
  www.gamcare.org.uk
• GamStop – National self-exclusion scheme across UK gambling operators
  www.gamstop.co.uk

Canada

• Responsible Gambling Council – Information and support for problem gambling
  www.responsiblegambling.org

United States

• National Council on Problem Gambling – Help line and referral services
  www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education
  Helpline: 0800 1 372 374 (toll-free, Mon–Thu 10am–10pm, Fri–Sun 10am–8pm)

All services are confidential and free. Don't hesitate to reach out if you need support.

If You Have a Problem, Seek Help Today

Problem gambling can affect your health, relationships, finances, and wellbeing. If you think you may have a gambling problem, please reach out to one of the support organisations listed above.

Recovery is possible, and help is available. Contact a helpline, speak with a counsellor, or visit a support service in your area. Your first step towards recovery could be your next.

Gamble responsibly. Seek help if you need it.